Privacy Policy

1. Introduction

This Privacy Policy explains how TamouhCV ("we", "us", "our") collects, uses, stores and protects the personal information you provide when you use our website and request our CV writing, cover letter and career document services.

We aim to handle your personal information responsibly and with reference to the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), where applicable. By submitting a request, you acknowledge that your information will be handled as described in this policy.

2. Information We Collect

When you submit a service request, we may collect the following information:

• Your name and contact details, such as email address and phone number
• Employment history, job titles and work experience
• Education, qualifications and certifications
• Skills, achievements and career objectives
• CVs, cover letters and other documents you upload
• Any other information you choose to provide through the request form

3. How We Use Your Information

We use your personal information only for the following purposes:

• To review and process your service request
• To prepare, write and improve your CV and other career documents
• To communicate with you about your request, documents and payment
• To provide customer support and respond to your questions

4. Third-Party Services

We use Tally, a third-party online form provider, to collect and store your request submissions and uploaded files. Tally processes this information on behalf of TamouhCV in order to provide its form service.

TamouhCV is responsible for deciding how your information is used for our services. Tally is responsible for operating and securing its own platform, and its handling of data is governed by its own privacy policy.

You can read Tally's privacy policy here: tally.so/help/privacy-policy

5. Data Storage and Security

Form submissions and uploaded files are stored through Tally. TamouhCV accesses them only to handle your request.

We take reasonable care to protect your information. However, no method of transmitting or storing information online is completely secure, and we cannot guarantee absolute security.

6. Data Retention

Your submissions remain stored in Tally in accordance with the account and data-retention settings managed by TamouhCV. We keep your information only for as long as it is reasonably needed to provide our services, respond to your requests, or meet applicable legal requirements.

You may ask us to delete your information at any time, as explained below.

7. Your Privacy Rights

Subject to applicable laws, including the UAE Personal Data Protection Law where applicable, you may contact us to request:

• Access to the personal information we hold about you
• Correction of information that is inaccurate or incomplete
• Deletion of your personal information

We will review your request and respond within a reasonable time. We may need to verify your identity before acting on it.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Email: info@tamouhcv.com